Pete provides staff training that is inspiring, memorable, engaging and motivational. He gets maximum participation, using humor, real life examples, great coaching and clear instruction. Pete left us with a number of takeaways that we continue to use to build a better team that provides excellent customer service and is supportive of each other.
Pete’s delivery holds your attention, while allowing you time to consider how your leadership role must participate in the organizational employee engagement strategy. At the end of his session our team saw value added to their leadership skills.
We first brought him in to give a 30 minute presentation to our small group. Everyone learned so much from him that they asked for us to bring him back. We brought him back for a 3 hour workshop and had a wonderful response from the community. Each time Pete was easy to work with and delivered more than promised.
Pete ranks among the very best speakers we have ever encountered. His speeches on the topic of customer service significantly influenced our faculty and staff. He was invited back a second time because he received outstanding evaluation scores while providing value to our employees. Our survey responses showed a superior level of satisfaction.
Pete did a session for a group of our dealer executives. It was right on target. The lessons and examples were spot on. Pete used the right amount of humor to engage his audience. I would recommend Pete for any type of group gathering where you are wanting to get people thinking, laughing, and opening up.
Pete brings a unique set of background and experiences from his Disney days and his public sector training initiatives; therefore, he is well suited to speak to groups from diverse fields and industries. His approachable style helps audiences relate to him and his content is meaningful.