55 Ways to Add Disney Magic to your Organization

"Why are all the Disney Cast Members always smiling?"

"How does Disney move so many people around its theme parks and resorts so efficiently?"

"Why can't we be more like Disney?" 

If you've ever asked questions like this, then 55 Ways to Add Disney Magic to your Organization may have the answers you are looking for. Pete Blank spent 15 years learning the in's and out's of the Disney theme parks. Now, he works with organizations who want to enhance employee engagement, improve the customer experience, and streamline their business processes. 

These 55 chapters contain real life lessons from Disney as well as action items you can implement right away. It is broken down into four simple concepts: 

The Magic of Leadership

The Magic of the Employees 

The Magic of the Customer Experience

The Magic of Successful Business Processes

It does not matter if you are the CEO, middle management, a front-end supervisor, or an employee on the front lines. This book is a comprehensive guide to create a thriving environment within your own organization. 

In the end, it’s all about applying just the right amount of Disney Magic. 

In Employee Engagement: Lessons from the Mouse House!, Blank includes real-life stories, provides examples, and illustrates how the famous resort keeps over 50,000 cast members dedicated to their work. 

Readers will find many valuable tips, tricks, and techniques scattered throughout the following chapters:

• Engage Them with Employee Development 

• Engage Them via Team Building

• Engage Them through Motivation 

• Engage Them by Enhancing YOUR Leadership Skills 

• Engage Them by Amplifying YOUR Recognition Methods 

• Engage Them by Partnering and Building Relationships

The author hopes supervisors, managers, and business owners will use this comprehensive guide to create a thriving environment within their own organizations. In the end, it’s all about applying just the right amount of Disney magic! 

In Pick Up The Roach! How Great Leaders do Little Things, Pete explains how a one-time interaction with a dead roach inspired him to become a better leader.  From his years at Disney University to his leadership role for local government, this book is a blueprint for all managers who want to be better leaders, and all leaders who want to be EVEN better leaders.

The six legs of the roach makes up the six traits that all successful leaders must do:

• Pick Up!     Leaders remove their blinders
• Plus Up!     Leaders do more than expected
• Word Up!   Leaders own every message
• Own Up!    Leaders take responsibility
• Ham Up!    Leaders drive the culture
• Live Up!     Leaders do what they say